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Customer Care – Contact Us

If you would like to check the status of your order, simply click 24 hours per day, seven days per week for the latest information.

Customer Service Hours:

Monday – Friday:
9:00 am ~ 8:00 pm ET

Saturday and Sunday
9:00 am ~ 5:00 pm ET


Phone Number: English and Spanish Agents Available:

Phone Number: 973-287-5188

To check the status of your order 24 hours per day, seven days per week, simply click on


Copper Chef is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to email us at and we will respond as soon as possible. Emails will be answered during business hours from 9am - 5pm Monday to Friday.